Return Policy

Return Period

You have the right to return products purchased from Quibalorfrkhitan within 14 days of receiving your order, in accordance with Irish consumer protection laws.

The 14-day period begins on the day you receive the goods. To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as when you received it.

If you wish to return an item, you must notify us of your intention to return within the 14-day period. We recommend contacting us as soon as possible to initiate the return process.

Return Conditions

To qualify for a return and refund, items must meet the following conditions:

• Items must be unused and in their original condition
• Original packaging must be intact and included
• All tags, labels, and accessories must be present
• Proof of purchase must be provided
• Return request must be made within 14 days of delivery

Items that show signs of use, damage, or wear beyond normal inspection may not be eligible for return. We reserve the right to refuse returns that do not meet these conditions.

Cost of Return Shipping

Unless the item is faulty or we have made an error with your order, you are responsible for the cost of returning items to us.

We recommend using a tracked shipping service when returning items, as we cannot be held responsible for items lost during return shipping until they are received by us.

If the item is faulty, defective, or we sent you the wrong item, we will cover the cost of return shipping. Contact us to arrange a prepaid return label in such cases.

Return Process

To return an item, please follow these steps:

1. Contact us via email or phone to notify us of your intention to return the item
2. We will provide you with a return authorisation number and return address
3. Package the item securely in its original packaging, if available
4. Include a copy of your order confirmation or receipt
5. Ship the item to the address provided, using a tracked service
6. Retain proof of postage until your refund is processed

Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund. Approved refunds will be processed within 14 business days.

Non-Returnable Items

Certain items are not eligible for return:

• Items that have been customised or personalised
• Perishable goods or items with expiration dates
• Digital products or downloadable content
• Items damaged due to misuse or normal wear
• Items returned after the 14-day return period
• Items without proof of purchase

If you are unsure whether your item is eligible for return, please contact us before shipping it back.

General Legal Requirements

This Return Policy complies with Irish consumer protection legislation, including the Sale of Goods and Supply of Services Act and European Union consumer rights directives.

Your statutory rights as a consumer are not affected by this policy. You have the right to return faulty goods, receive refunds for incorrect items, and cancel orders within the cooling-off period.

If you believe a product is faulty or not as described, you may be entitled to a repair, replacement, or full refund, depending on the circumstances and time since purchase.

Order Cancellation Policy

You may cancel your order at any time before it is dispatched. If you wish to cancel an order, contact us immediately using the contact information provided below.

If your order has already been dispatched, you may still cancel it, but you will be responsible for returning the items in accordance with our return policy.

Once we receive your cancellation request for an unshipped order, we will process a full refund to your original payment method within 5-10 business days.

Refund Procedure

Refunds will be issued to the original payment method used for the purchase. Processing times may vary depending on your payment provider:

• Credit or debit card refunds: 5-10 business days
• PayPal refunds: 3-5 business days
• Bank transfer refunds: 7-14 business days

We will notify you by email once your refund has been processed. If you do not receive your refund within the expected timeframe, please contact us.

Please note that shipping costs are non-refundable unless the item is faulty or we made an error. If you received a free shipping offer, the standard shipping cost will be deducted from your refund.

Contact Information

For questions about returns, refunds, or to initiate a return, please contact us:

Quibalorfrkhitan
7 Oakridge Avenue
Cork, T12 D9W1
Ireland
Phone: +353 87 998 4422
Email: team@quibalorfrkhitan.world

Please include your order number and reason for return when contacting us to expedite the process.